A new year inspires people to try something different and make new connections. Together with Coca-Cola, we created “Shared Plate,” a pop-up restaurant where we invited JetBlue customers to dine with complete strangers.
Guest post from Liliana Petrova, director of customer experience at JetBlue So far, we have taken a look at what innovation really means and why it is important to keep the human touch and really connect with our customers. This week, let’s talk about why it’s key to watch your customers – and understand human
Guest post from Liliana Petrova, director of customer experience at JetBlue